BestLife e-store Terms of Use

1. General rules

1. The customer shall use this service after agreeing to this agreement. 2. The Company may change all or part of these Terms as appropriate by notifying the customer in a manner that the Company deems appropriate, such as posting on this website or sending an e-mail without obtaining the prior consent of the customer. 3. If all or part of these Terms are changed, the Service shall be provided in accordance with the changed Terms, and the Customer shall comply only with the changed Terms. 4. In addition to agreeing to the Terms stipulated in paragraph 1, the Customer agrees to the Personal Information Protection Policy stipulated in Article 9, which is a supplementary provision of the Terms, and other terms and conditions of the Company that apply to the Customer before using the Service.

2. Member registration

1. Customers who use this service must register as a member on this website in advance according to the method prescribed by our company. 2. In the event that the customer falls under Article 3, paragraph 1, or if the customer engages in any of the prohibited acts stipulated in Article 4, the Company shall be able to cancel the customer's membership registration and refuse re-registration as a member without prior notice. 3. If the customer log in to this website using an authentication method that identifies the customer（includes the combination of ID and password and any other methods prescribed by the Company）, the Company will assume that the customer are using the website by the customer himself/herself. If fees or charges are incurred due to the use of services or the purchase of products, etc., the customer will be charged. 4. If there is any change in the registered information, please promptly register the change. We are not responsible for any damage caused by not registering the change. In addition, even if a change is registered, transactions that have already been processed prior to the change registration will be carried out based on the information prior to the change registration. 5. If a member wishes to withdraw from membership, the member himself / herself should delete the member information. Membership will be withdrawn after completing the prescribed withdrawal procedures.

3. Refusal to use this service

1. If a customer falls under any of the following items, the Company may, without prior notice, suspend the use of the Service and claim damages (including attorney's fees) against the customer. The Company may take any other measures it deems appropriate. (1) If it turns out that the contents of the member registration include false matters (2) When it is found that there has been a violation of the terms of service related to the service provided by the Company or an affiliated company of the Company in the past without justifiable reason, or there has been a default. (3) Violation of laws, these Terms, or other provisions stipulated by the Company (4) Delay in payment to the Company or its affiliated companies (5) When the Company determines that the customer's creditworthiness has occurred, such as receiving a petition for legal proceedings including bankruptcy or civil rehabilitation, or the customer himself/herself filing a petition for such or private liquidation proceedings (6) If the customer has not used the Company's services for a long period of time (7) If the Company determines that the customer has repeatedly made purchases or made successful bids without intention to purchase (8) If the customer has unreasonably refused to receive the product (9) When it is necessary to ensure the security of the member, such as when there is a mistake in entering the password more than a certain number of times (10) In addition, when the Company determines that the use of this service by the customer is inappropriate 2. Even if the use of this service by the customer is hindered due to the suspension of use of this service or other measures taken by the company that the company deems appropriate based on the preceding paragraph, even if damage is caused due to this, the company will not take any responsibility.

4. Prohibitions

Customers shall not engage in any of the following acts. In the unlikely event that a customer violates this and causes damage to the Company or a third party, the customer shall be responsible for compensating for all damages caused to the Company or the third party. (1) Acts that cause nuisance, disadvantage, or damage to third parties, including other customers, or our company, or acts that may cause them (2) Acts that violate public order and morals or other laws and ordinances, or acts that may cause them (3) Acts of registering information that contains false or misleading content (4) Computer viruses, computers designed to interfere, destroy, or limit the functions of computer software, hardware, or communication equipment Acts of uploading content such as code, files, programs, etc. to this website or sending them by means of e-mail, etc. (5) Acts of collecting, accumulating, or storing personal information of other customers (6) Credit cards, mobile phones Acts of using this service by illegally using settlement methods such as payment (7) Acts of returning products excessively multiple times without justifiable reasons (8) Using this service by using another customer's ID or name Acts of obtaining IDs and passwords from others, or acts of disclosing or providing IDs and passwords to third parties regardless of the act or means of (9) Other acts that the Company reasonably determines to be inappropriate, such as damage to or loss of the Company's credibility or interference with the Company's business.

5. Purchase of products

1.Because our company conducts simultaneous sales through multiple sales channels, Please note that we may cancel the listing by our company or the transaction with the customer when the product is sold out or the information is corrected. 2.Before the Company delivers the product to the customer, regardless of whether the product is stolen, lost, inherited, or for any other reason, the person claiming to be the true owner has requested the return of the product, and the Company has requested the customer to return the product. If the product cannot be delivered, or if the product is found to be prohibited from sale by law, the Company may cancel the sales contract with the customer without notice. In this case, if the Company has already received payment for the purchase of the product from the customer, the Company shall be exempt from any liability to the customer by returning the purchase price equivalent to the purchase price without interest. 3.In the event that the Chief of the Police Headquarters etc. orders the Company to store the information pursuant to Article 21 of the Secondhand Articles Dealer Act (Act No. 108 of 1949, including subsequent amendments), the Company shall terminate the storage period. Until then, we may refuse delivery to the customer. In addition, the Company shall not be liable for any damage caused by the delay in delivery of the product to the customer based on this paragraph. 4. The customer assures us that he or she has the necessary authority to purchase products from us, such as obtaining the consent of a parent or guardian if the customer is a minor.

6.Method of payment for product purchase

1. The amount to be paid by the customer when purchasing products through this service (hereinafter referred to as the "customer's total payment amount") is the total amount of the purchase price of the product including the shipping fee . 2. Payment for products purchased through this service shall be made by bank transfer to the account designated by the Company.

7. Return of goods

Returns of products shall be accepted only in the cases specified in the following items.  In addition, if the product is returned based on this article, the Company will refund the customer the total amount paid by the customer in the same way as the purchase, and will not provide a replacement product. (1) If the product is found to be counterfeit or pirated (2) If a product that clearly differs from your order arrives

7-1. Delivery

We ship the item by EMS or e-packet - by Japan Post or DHL , which provides the tracking number and requires your signature upon the delivery.
・It usually takes 3-10 days to receive shipments and may take more days by delivery region.
・The delivery may be delayed when any accidents or flights delays happen.
・The tracking number will be provided as soon as the payment is confirmed.
・Shipping area has limited, please check the shipping exception area.
・Import duties, taxes, and charges are NOT included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with the customs office to determine what these additional costs will be prior to bidding or buying.

8. Receipt, Storage and Disposal of Products

1. The customer promises to purchase the product after specifying the address, contact information, and time period during which the product sold by the company can be received. If we are unable to receive the parcel at the relevant address and time, we will notify the carrier of the date and time when we can receive the parcel again. 2. When the customer does not receive the product sold by the company without justifiable reason (in addition to voluntary refusal to receive the product, when the customer does not receive the product due to the customer's absence or other reasons and the product is returned to the company, etc. including, but not limited to, the second and subsequent deliveries. The same shall apply hereinafter.), we will send the mail to the address specified by the customer or the e-mail specified as the contact We will notify you by e-mail to the address, and after setting a period of 10 days or more, we will ask you for instructions regarding the receipt of the product, and you will give us instructions within that period. 3. Regarding the demand in the preceding paragraph, if there is an instruction from the customer, the Company shall re-deliver the product according to the instruction, but in this case, the cost of re-delivery of the product and the re-delivery after it is returned to the Company If the delivery period exceeds 14 days, the customer will be responsible for the Company's prescribed storage costs. 4. If the customer does not give instructions to the Company within the period of paragraph 2, or after the Company requests the full storage cost specified in paragraph 3 (the full storage cost incurred by the scheduled redelivery date) If you do not pay within 14 days, we may cancel the sales contract with you. 5. If the customer does not receive the product without justifiable reason, the company shall be exempted from responsibility by storing the product with the same degree of care as if it were his own property. We are not responsible for any change in the condition of the product (including but not limited to alteration, deformation, consumption, damage or spoilage of the product), except for those caused intentionally or negligently on our part. 6. If the Company cancels the sales contract based on paragraph 4, the Company may dispose of the product by disposal or other disposal method specified by the Company. If there is no contact from the customer, the Company shall be able to dispose of the product in accordance with the cancellation notice stipulated in paragraph 4, and the Company shall not be liable to the customer thereafter. If the sales contract is canceled in accordance with paragraph 4, the Company shall be able to claim from the customer the storage fee for the products borne by the Company and any other costs related to the sales contract. 7. If the sales contract is canceled based on paragraph 4, we will transfer the sales price to the customer's bank account within one month after receiving the customer's notification of the designation of the transfer destination

9.Handling of personal information

You agree that your personal information provided to us will be handled in accordance with our privacy policy (https://www.bestlife-e-store.jp/privacy).

10. Elimination of Antisocial Forces

1. The customer declares that it does not fall under any of the following items at the time of membership registration and at each point of use of this service, and promises that it will not fall under any of the following items in the future. (1) Organized crime group (2) Organized crime group member (3) Associate member of organized crime group (4) Gang-affiliated organization (5) An extortionist threatening to disrupt shareholder meetings (sokaiya) or the like, a miscreant advocating political activism, an intellectual crime group or the like, or any party similar to any of the foregoing (6) A person who has a social or economic relationship with a person in items 1 to 5 of this paragraph (7) Other persons equivalent to the preceding items (8) Not fallingunder any of the following a to e: a. Having a recognized relationship b. Having a relationship in which an organized crime group member, etc. is recognized to be substantially involved in management c. Having a relationship that is recognized as unfairly using organized crime group members, etc. d. Having a relationship that is recognized as being involved in providing funds, etc., or providing convenience to organized crime group members, etc. e. An officer or a person who is substantially involved in management has a socially condemned relationship with an organized crime group member, etc. 2. The customer promises not to perform any of the following acts by himself or herself or by using a third party. (1) Violent demanding behavior (2) Unreasonable demanding behavior beyond legal responsibility (3) Acts of threatening behavior or using violence in relation to transactions (4) Spreading rumors and fraudulent means (5) Other acts equivalent to the preceding items 3. If the customer falls under any of the items in paragraph 1, or if the customer has performed an act that falls under any of the items in the preceding paragraph, or it is found that the customer has made a false statement regarding the representations and commitments based on the provisions of paragraph 1 If you do so, we may cancel your membership registration and cancel any other contract with you. In addition, even if the customer suffers damage due to the cancellation based on this paragraph, the Company shall not be held responsible. 4. If the Company suffers damage due to the customer violating the promises in paragraph 1 or 2, the customer promises to be obliged to compensate for the damage.

11. Disclaimer

1. Even if the Service provides a link to a third-party website or resource, or a link to the Service from a third-party website or resource, the Company shall not take any responsibility for the content, use and results of such linked sites(including, but not limited to, legality, validity, accuracy, certainty, security, currency and completeness.). increase. In addition, if the Company reasonably determines that the content of the linked website or resource is illegal or inappropriate for the management and operation of this Service, without requiring any notice to the User, We reserve the right to delete such links. 2. Even if this service is temporarily suspended, canceled or changed due to the reasons specified in each item below, we shall not be responsible for any damage, loss, disadvantage, etc. directly or indirectly suffered by the customer. (1) In the event of a natural disaster such as fire, earthquake, flood, lightning strike, heavy snow, etc., or social unrest such as war, civil war, terrorism, riot, riot, etc. (2) If we are unable to receive appropriate service from our contracted telephone company, transportation company, or provider. (3) If there is an event that we are unable to handle due to our technical reasons or due to a flood of applications, etc. 3. The Company shall fulfill its obligations and be exempted from liability by processing the affairs according to the contents of the member registration by the customer. 4. In the event that a customer causes damage, etc. to another customer or a third party by using this service, the customer shall settle the matter at its own responsibility and expense, and the Company shall not be liable for any damages. shall not cause any damage, loss or disadvantage. 5. The provisions of this agreement that exempt the Company from liability for all damages incurred by the customer shall be effective to the extent that it does not violate the Consumer Contract Act and other applicable laws and regulations, and in the event of intentional or gross negligence on the part of the Company shall not apply. In addition, we shall be obligated to compensate the customer for damages caused by our slight negligence, up to 10,000 yen. 6. The Company does not guarantee that users will not be damaged by harmful programs such as computer viruses when using this site. 7. The Company does not guarantee the operation of any equipment or software used by users when using this site. 8. The Company shall not bear any communication costs incurred when users use this site. 9. This Article stipulates all of the Company's responsibilities to the User, and the Company shall not, under any circumstances, compensate the User for lost profits, indirect damages, special damages, attorney's fees, or other damages not stipulated in this article.

12. Prohibition of transfer of rights and obligations

The customer may not transfer part or all of the contractual status and related rights and obligations of all contracts based on this agreement to a third party without the prior written consent of the Company.

13.Products for sale

(1) The Company also sells products listed on the "BestLife e-store" through other sales channels. If the product is sold out or the information is revised, we may cancel the transaction/listing. Thank you for your understanding. (2) We may take measures such as bidding restrictions for customers who repeatedly make bid cancellations without intent to purchase.

14. Governing Law and Jurisdiction

The governing law of these Terms shall be Japanese law, and the Osaka District Court shall be the exclusive jurisdictional court of first instance for disputes concerning these Terms or the Service.

15. Validity of these Terms

If any part of these Terms violates the relevant laws and regulations applicable to the contract based on these Terms with you, they shall not apply to the contract with you to the extent of such provisions. However, it shall not affect the effect of other provisions of this agreement.